In view of the uncertainties created by the resurgence of the Covid-19 pandemic in India, RBI on May 5, 2021 has announced Resolution Framework – 2.0 for Individuals and small businesses vide Notification No. RBI/2021- 22/31 DOR.STR.REC.11/21.04.048/2021-22 (read with RBI/2021-22/46 DOR.STR.REC.20/21.04.048/2021-22 dated June 4, 2021) and for Micro, Small and Medium Enterprises (MSMEs) vide Notification no. RBI/2021-22/32-DOR.STR.REC.12/21.04.048/2021-22 (read with RBI/2021-22/47 DOR.STR.REC.21/21.04.048/2021-22 dated June 4, 2021) for restructuring existing loans without a downgrade in the asset classification subject to certain conditions.
As per the above RBI guidelines, AFL (“the Company”) has put in place a policy on implementing the resolution framework 2.0 for COVID related stress for Individuals, Small Businesses & MSMEs and the salient features is given under:-
MSME | Individual (Proprietorship) & non Individual borrower classified as a micro, small or medium enterprise as on March 31, 2021. The borrower should be classified as a micro, small or medium enterprise as on March 31, 2021 in terms of the Gazette Notification S.O. 2119 (E) dated June 26, 2020. |
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GECL loans sanctioned under ECLGS | Loan availed under ECLGS are eligible subject to guidelines laid down under ECLGS |
Personal Loans to Individuals | Personal loans, for the purpose of the Resolution Framework includes loans given to individual borrowers and includes:
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Business Loans to Individuals | Business loans for the purpose of the Resolution Framework shall mean loans given to individual borrowers for business purposes and to whom the lending institutions have aggregate exposure of not more than Rs. 50 crores as on March 31, 2021 |
Loans to Small Businesses | Loans to Small Businesses for the purpose of the Resolution Framework shall mean loans given to non-individual borrowers (other than those classified as MSMEs as on March 31, 2021) for business purposes, including those engaged in retail and wholesale trade, and to whom the lending institutions have aggregate exposure of not more than Rs. 50 crores as on March 31, 2021. |
Exclusions:
The category of borrowers / credit facilities excluded from the eligibility for a resolution plan in the Resolution Framework 1.0, if any, shall not be eligible for restructuring under these updated / modified operating guidelines (i.e. farm credit, financial service providers, exposure to Central and State Governments, Local Government Bodies, etc.).
Please note that the above measures for restructuring shall be contingent on AFL satisfying itself that the same is necessitated on account of the economic fallout from COVID-19. Further, accounts provided relief under these instructions shall be subject to subsequent supervisory review with regard to their justifiability on account of the economic fallout from COVID-19.
Process to apply for Loan Restructuring:
Please note Loan restructuring application cannot be accepted from non-registered email id or from a non-registered mobile number.
Grievance Redressal:
AFL’s extant Grievance Redressal Framework shall also apply for redressing the grievance of borrowers who request for resolution and / or are undergoing resolution under the Resolution Framework 2.0 announced by RBI. The details related grievance redressal mechanism can be accessed at https://www.axisfinance.in/Customer-Services/grievance-redressal-mechanism